Privacy Policy

Introduction

Welcome to Western Bridge Africa ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website westernbridgeafrica.com and engage with our tour operating services.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our Site.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Book a tour or make an inquiry
• Subscribe to our newsletter or promotional communications
• Fill out a contact form or engage with us on social media

The personal information we collect may include:

• Name, email address, phone number, and other contact details
• Passport information and travel preferences (for booking purposes)
• Payment details for processing transactions
• Any other information you provide during communication or booking

We may also collect non-personal information such as:

• IP address, browser type, and operating system
• Browsing behaviour and interactions with our Site

How We Use Your Information

We use the information we collect for various purposes, including:

• To process bookings and provide travel services
• To communicate with you regarding inquiries, reservations, and customer support
• To send promotional materials, special offers, and newsletters (you can opt-out at any time)
• To improve our website, services, and overall user experience
• To comply with legal obligations and prevent fraud

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

• Service providers and partners who assist in delivering our services (e.g., hotels, transport companies)
• Government authorities where required by law (e.g., for visa or permit processing)
• Payment processors to complete secure transactions

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and personalise content. You can control cookie preferences through your browser settings.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access the personal data we hold about you
• Right to correct inaccurate or incomplete data
• Right to request deletion of your data (subject to legal obligations)
• Right to opt-out of marketing communications at any time

To exercise any of these rights, contact us at office@westernbridgeafrica.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with a revised "Effective Date."

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: office@westernbridgeafrica.com
• Phone: +255 758 042 713
• Address: Arusha, Tanzania